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Share screenshots and screencasts with Tallyfy support

Sharing screenshots and screencasts with Tallyfy support

Sending a picture (screenshot) or a short video recording (screencast) of the issue you’re experiencing can help the Tallyfy support team understand the problem faster.

Here’s how to capture these:

Taking screenshots

  • On a Mac: Press Shift + Command (⌘) + 3 keys together to capture your entire screen. (Other combinations like Shift + Command + 4 let you select an area).
  • On Windows: Press the PrtScn (Print Screen) key (you might need to press Fn or Ctrl simultaneously on some keyboards). This usually copies the screen image to your clipboard. You can then paste it into an image editor (like Paint) or directly into your support message. Some Windows versions also have a Snipping Tool for easier captures.

Recording screencasts (screen videos)

If the issue involves multiple steps or something moving on the screen, a short video is often better. Here are some free tools you can use:

These tools let you record your screen (and optionally your voice) and easily share a video link with the support team.

Miscellaneous > Keyboard shortcuts in Tallyfy

Tallyfy keyboard shortcuts enable faster navigation and task completion with general shortcuts for creating tasks and launching processes plus form-specific shortcuts using Tab and Spacebar for efficient data entry.

Miscellaneous > Troubleshooting

Basic troubleshooting for Tallyfy issues includes clearing browser cache trying different browsers checking internet connection disabling extensions updating browsers performing hard refreshes to get latest code and understanding rate limits for various actions with specific keyboard shortcuts provided for different operating systems and browsers.
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